Frequently asked questions
Answers to the questions people ask most.
General FAQs
Quick answers to common questions.
How can I contact support?
You can reach us through the contact page on this website, and we aim to reply within two business days.
How do I reset my password?
On the sign-in page choose Forgot password?, enter your email address, and follow the link we send you to set a new password.
Is my information secure?
Yes. Your connection is encrypted and your password is stored using strong one-way hashing. You can also turn on two-step verification from your account.